CK & Co Hair Salon offers shipping of our products within New Zealand only. Please read the following information carefully to understand our shipping policy.
1. Shipping Methods and Fees
We offer shipping by courier or New Zealand Post. Shipping fees are calculated at checkout and are based on the weight and size of the product(s) ordered.
2. Shipping Times
We aim to dispatch orders within 1-2 business days of receiving your order. Delivery times vary depending on your location and the shipping method selected.
- Courier: 1-3 business days
- New Zealand Post: 3-7 business days
Please note that delivery times may be delayed due to factors outside of our control, such as weather, natural disasters, or delivery company delays.
3. Order Tracking
We provide order tracking for all shipments. You will receive an email with your tracking information once your order has been shipped.
4. Shipping Restrictions
We do not ship to PO boxes or overseas addresses. We also reserve the right to refuse or cancel any order that we believe may be fraudulent or pose a risk to our customers or our business.
5. Shipping Liability
CK & Co Hair Salon is not responsible for any lost, stolen, or damaged items during shipping. We will do our best to assist you in filing a claim with the courier or postal service if necessary.
6. Local Pickup
If you prefer, you may also choose to pick up your order from our store located at 137 Derby Street, Gisborne 4010 during our business hours.
7. Changes to Shipping Policy
We may update this shipping policy from time to time without prior notice. Any changes to this shipping policy will be posted on our website. By continuing to use our website or services after any changes to this shipping policy, you accept and agree to be bound by the updated shipping policy.
If you have any questions or concerns about our shipping policy, please contact us at info@ckandco.co.nz or call us at (06) 867 5555.